Direct conversations.
Start with the people doing the work. Look at real examples and agree what needs to change.
CIPHER is an independent software company working with organisations in Ireland and the UK.
CIPHER is led by Cian Strolla. Our work starts in the details of someone’s day: the spreadsheet they keep updating, the systems they switch between and the information they need before making a decision.
We build across those gaps. That can mean a business application, an integration between existing tools or a platform that brings project data, documents and reporting together.
We also develop our own products: WERN and Pools. Working on both client systems and our own software keeps us thinking beyond the first release: how people learn it, what they come back for and how it changes over time.
Start with the people doing the work. Look at real examples and agree what needs to change.
Make the next action easy to find, and give people the context they need to take it.
Consider who can access the data, how mistakes are caught and what happens if a process stops halfway through.
An idea, a challenge, or a “surely there’s a better way”.
We’d love to hear it.